ServiceNow specialists since 2020

Build faster.
Run safer.

We combine senior ServiceNow engineering with purpose-built security and AI products to help teams ship reliable platform changes with less risk.

Book a consultation Explore our products
6+years in business
SNplatform focused
AIbuilt into delivery
INSTANCE HEALTH 94
Securecontinuous scan
Security findings12 fixed
Code quality98%
Review automationActive
✓ ProtectSnow
AI Code Review
↻ Remediation
ServiceNow Development Platform Security AI Automation Remediation
What we do

From platform delivery
to measurable protection.

Focused expertise for organizations that need ServiceNow to remain scalable, maintainable and secure as the platform grows.

01

ServiceNow Development

End-to-end platform engineering: custom applications, portals, workspaces, integrations, automation and complex enterprise enhancements.

  • Custom and scoped applications
  • Integrations and automation
  • Architecture and code quality
02

Security Remediation

We turn scan findings into production-ready fixes, prioritised by business impact and implemented using ServiceNow best practices.

  • Finding validation and prioritisation
  • Secure remediation delivery
  • Verification and reporting
03

AI-Enhanced Delivery

AI-assisted reviews and instance analysis help identify defects, risks and improvement opportunities before they become costly incidents.

  • Automated code review
  • Instance-level analysis
  • Actionable engineering output
Independent AI infrastructure

Private AI for
critical business operations.

Independent from ServiceNow and public AI services, this standalone offering gives your organization direct control over models, computing infrastructure and sensitive data.

Strategic AI infrastructure

Private AI Infrastructure

Available

Your models. Your server. Your data.

We design and build private AI environments that run inside your company. From the first discovery meeting to hardware selection, procurement and phased implementation, we create critical AI infrastructure your team can control.

Data stays insideSensitive documents and prompts never need to leave your company.

Security by designAccess control, encryption, auditability and isolation are designed into the environment.

Operational resilienceCritical workflows can continue when external AI providers or internet connections fail.

GDPR-aligned governanceLocal processing supports privacy by design, data minimisation and controlled retention.

Designed to support GDPR-aligned data protection. Compliance depends on your use case, configuration and organisational measures.

Plan your private AI roadmap
PRIVATE AI / CONTROL PLANEON-PREMISE
DATA BOUNDARYInside your company
Protected
01

Discovery workshopCritical use cases, data boundaries and success criteria.

02

Architecture & procurementServer, models, security architecture and deployment plan.

03

First implementationA controlled production use case with measurable value.

04

Scale & operationsGovernance, monitoring, knowledge transfer and internal ownership.

No external model dependency Sensitive data remains on-site
NEDGEM ServiceNow products

Tools built for real
ServiceNow operations.

Our products are designed around practical platform problems: visibility, security, review quality and the time it takes to move from a finding to a fix.

Flagship security product

ProtectSnow

Available

A security scanning solution for ServiceNow instances that uncovers risky configuration, insecure customisation and platform weaknesses — with a clear path to remediation.

01

Scan your ServiceNow instance for security risks.

02

Prioritise findings by severity and impact.

03

Remediate with our ServiceNow security specialists.

Discuss ProtectSnow
AI
Available

AI Code Review

Automated ServiceNow code review focused on platform best practices, JavaScript quality, security, maintainability and performance.

Learn more ↗
◎
Available

AI Instance Scan

AI-powered analysis of your ServiceNow instance to identify technical debt, risky patterns and opportunities for platform improvement.

Learn more ↗
IA
Available

Incident AI Diagnostics and Remediation

AI-powered incident investigation and remediation that identifies likely root causes, explains technical impact and accelerates production-ready fixes across your ServiceNow ecosystem.

Learn more ↗
CD
In development

AI Change Development

From approved change requirements to implementation support — accelerating development while maintaining governance and quality.

Coming soon
About NEDGEM

Deep platform expertise.
Product mindset.

NEDGEM is a Czech technology company specialising in ServiceNow engineering, platform security and applied AI.

Founded in 2020, we build solutions for organizations that expect more than feature delivery. Our work is shaped by hands-on enterprise experience, a strong focus on engineering quality and the belief that automation should produce useful, explainable outcomes.

2020Company founded
KrnovCzech Republic
EnterpriseServiceNow focus
Free introductory call

Let’s discuss your
ServiceNow challenge.

Choose a convenient time for a 30-minute consultation. We will discuss your platform, current priorities and the most practical next step.

✓ No-obligation introductory call
✓ Directly with a ServiceNow specialist
✓ Clear next-step recommendation
N
NEDGEM Consultation30 min · Online meeting
Europe/Prague
July 2026

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Contact

Start with a
simple conversation.

Tell us what you are building, securing or trying to improve in ServiceNow. We will respond with a relevant next step.

CompanyNedgem.com s.r.o.
Registered officeRevoluční 955/45, 794 01 Krnov, Czech Republic
Company ID09225382